TrueFan

Privacy notice

Last updated 4 November 2026

This notice explains what information TrueFan collects and what we do with it, on this website, on the beta sign-up form and in the TrueFan app. We've kept it short and in plain English. If anything is unclear, email us at hello@truefanofficial.com.

In short: we collect only what TrueFan needs to work, your library is private unless you choose to share it, and we never sell your information.

Who we are

TrueFan is an iPhone app for collecting the films, TV shows, books and podcasts you finish, currently in a closed beta. We are the “controller” of your information, which means we decide how it's used and we're responsible for looking after it. You can contact us at hello@truefanofficial.com.

The website and beta sign-up

What we collect

We don't ask for your name or any other details, and this website doesn't use cookies, analytics or advertising trackers.

What we use it for

We rely on your consent, which you give by ticking the box when you sign up. You can withdraw it at any time.

How long we keep it

We keep your email address until TrueFan launches publicly and for up to 12 months afterwards, so we can tell you about the launch and the early days of the app. After that we delete it, unless you've created a TrueFan account. If you ask us to remove you sooner, we will.

The TrueFan app

What we collect

What we use it for, and our legal basis

Your library is private until you choose to share it, and notes start as Just me. A rating or note is shared only with the people you pick for that title. If you make a title Public, people signed in to TrueFan can see it, and people can find you by your name or username unless you're under 16. Your date of birth and email address are never shown. We don't show adverts, and we never sell your information or share it for anyone else's marketing.

Quizzes and AI

Recall quizzes are generated by Google's Gemini AI from public information about a title, such as its published description. We don't send your name, library or other personal details to generate a quiz. Quizzes are shared between everyone who takes them, but your answers and results are private to you.

How long we keep it

We keep your account and library for as long as you have a TrueFan account. You can delete your account and everything in it at any time in the app, from Profile > Account > Delete account. It's deleted straight away. If you can't use the app, email hello@truefanofficial.com from the address you signed up with, and we'll delete it within one month. Reports you sent, or that name you, are kept so we can keep people safe. Usage recordings, if you switched them on, are kept by Microsoft Clarity for a limited period and then deleted automatically.

Who else handles it

We use a small number of trusted service providers who handle your information only on our instructions:

Some of these providers are based in, or store data in, the United States. When your information is transferred outside the UK or the European Economic Area, it's protected by recognised safeguards, such as the UK–US Data Bridge, the EU–US Data Privacy Framework or standard contractual clauses approved by the authorities.

Your rights

Under UK and EU data protection law (the UK GDPR and the EU GDPR), you have the right to:

Withdrawing consent doesn't affect anything we did before you withdrew. To use any of these rights, reply to any email we've sent you or write to hello@truefanofficial.com. We'll respond within one month.

If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk) or, if you live in the EU, to your local data protection authority.

Children

TrueFan is for people aged 13 and over. The app asks for your date of birth before you can share anything, and doesn't let anyone younger than 13 carry on.

If you're 13, 14 or 15, TrueFan works in a limited way. You can log what you finish, take quizzes and add friends by QR code or link. You can't be found in search, be followed by people you don't know, share anything publicly, write thoughts in Circles, use contacts matching or add to the shared spine library.

Changes to this notice

If we change this notice, we'll update the date at the top of this page. If the change is significant, we'll tell you in the app or by email before it takes effect.